Retail Sales Associate
Los Angeles, CA
Part Time
Student (High School)
P.F. Candle Co. is hiring a part-time Retail Associate to join our Echo Park flagship. Retail Associates are the face of our brand, creating a warm, welcoming, and memorable fragrance experience for every customer. Our flagship team represents P.F.’s products, history, and values with confidence, connecting with shoppers in an authentic and approachable way. This position will report to the Shop Manager.
POSITION: Part-Time, Hourly
START DATE: July 2025
SALARY: $23/HR
Customer Service
- Greet every customer with a warm, friendly attitude to create an inviting in-store experience.
- Engage in thoughtful conversation to understand customer needs and make tailored product suggestions.
- Educate customers on product ingredients, usage, and care recommendations
- Gather and relay customer feedback to improve future interactions
Sales & Product Expertise
- Utilize suggestive selling and product pairings to boost the average order value.
- Efficiently manage the checkout process, including sales, returns, and exchanges.
- Achieve individual and store sales goals through proactive customer engagement.
- Stay current on product lines, restocks, and new releases to confidently answer questions.
Store Presentation & Experience
- Maintain clean, organized, and well-stocked displays in line with the brand aesthetic
- Support daily operations, including restocking, inventory counts, and backstock organization
- Follow visual direction and merchandising plans set by the store and creative team
Administrative Support
- Assist with opening/closing duties, including accurate cash handling
- Contribute to in-store promotions and content creation (e.g., photos, social media)
- Support team in executing in-store events and activations
QUALIFICATIONS:
- Prior experience in retail, hospitality, or customer-facing roles is preferred
- Reliable, punctual, and accountable with a strong sense of responsibility
- Must be able to work flexible hours, including: closing hours, weekends, and holidays
- Collaborative team player who also thrives independently
- Strong interpersonal skills with a focus on delivering exceptional customer experiences
- Interest in fragrance, design, and brands with a mission-driven ethos
- Comfortable lifting up to 40 lbs as part of daily duties, and being on your feet for extended periods
BENEFITS:
- Paid holidays and sick leave
- 401(k) plan options
- Commuter benefit contributions
- Generous employee product discounts
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